Terms of Service

By accessing or using Wisprs ("Service"), you agree to these Terms of Service. If you do not agree, do not use the Service. Wisprs provides AI-powered transcription for audio and video (speech-to-text), summaries, speaker identification, translation, and export in multiple formats (TXT, SRT, VTT, DOCX, JSON). The Service is offered in tiers: Free, Pro, Studio, Agency, and Enterprise.

You must create an account to use the Service. We use Clerk for authentication (sign-in, sign-up, password reset). You are responsible for keeping your credentials secure and for all activity under your account. You must provide accurate information and update it as needed.

You may use the Service to upload audio and video files, transcribe them, generate summaries and other AI-derived outputs, edit transcripts, and export in supported formats. You must use the Service in compliance with applicable laws and must not upload content that infringes others' rights, is illegal, or that you do not have the right to process. We may suspend or terminate access for abuse or violation of these terms.

You may connect Wisprs to a compatible AI host using OAuth. The host may request only the permissions displayed during authorization, but instructions you give that host can cause it to call Wisprs tools within those permissions. Some tools start billable or quota-consuming work and return an asynchronous operation receipt. You are responsible for reviewing requested permissions, confirming intended paid work, safeguarding connected accounts, and revoking access you no longer want. Revoking Wisprs access does not remove conversation data already retained by the host. Host availability, model behavior, and the host's handling of your data are governed by the host provider's own terms.

Paid plans (Pro, Studio, Agency, Enterprise) are billed through Polar. Subscription terms, trials, renewal, and cancellation are governed by Polar's checkout and customer portal. You may cancel at any time; access continues until the end of your current billing period. We offer a 30-day money-back guarantee on all paid plans. If you're not satisfied with Wisprs, contact us at tosh@getwisprs.com within 30 days of your purchase for a full refund. Outside that window, we do not refund partial periods except where required by law. Free tier limits (e.g. transcription minutes, export formats) are described on our pricing page and may change with notice.

You retain full ownership of your content (audio, video, transcripts). You grant Wisprs a limited license to process, store, and transmit your content only as necessary to provide the Service. We do not use your content to train AI models. Our software, branding, and documentation are our property; you receive no rights to them except the right to use the Service under these terms.

The Service is provided "as is." We do not warrant that the Service will be uninterrupted, error-free, or that transcription or other outputs will meet any particular accuracy or quality level. To the maximum extent permitted by law, we disclaim all warranties, express or implied.

To the maximum extent permitted by law, Wisprs and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of data, revenue, or profits. Our total liability for any claim arising from the Service shall not exceed the amount you paid us in the twelve months before the claim.

We may suspend or terminate your access for violation of these terms or for any reason with notice. You may stop using the Service at any time. On termination, your right to use the Service ceases; we may retain and delete data in accordance with our Privacy Policy and Data Protection information.

These terms are governed by the laws of the jurisdiction in which Wisprs operates. For questions about these Terms of Service, contact us at tosh@getwisprs.com.